Warehouse worker in a safety vest scanning a case label on a wrapped pallet before shipment, a secondary packaging check that helps prevent retail chargebacks.

How to avoid retail chargebacks with secondary packaging

Retail chargebacks are usually created on a packaging line, weeks before the deduction shows up on a remittance. By then the pallet is gone and the invoice is all you have left to work from. That gap is what makes packaging-related retail chargebacks so hard to fix. The failure is physical, and it repeats across …

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